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Status Open for voting
Created by TonyaJean
Created on Aug 22, 2023

Restrict turning on acknowledgements per process to Promaster

Any process owner can switch on acknowledgements for a process, without realizing that this will generate emails to every process participant. When all staff have a role in the process, this could lead to spamming the entire company with acknowledgement messages on processes that may not need acknowledgements. We need the ability to restrict this function to Promasters.

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  • Claire Turnbull
    Nov 15, 2023

    We are an enterprise customer and this has happened to us . We have it defined in our processes as to when this function should be used . As the idea suggests as Promaster we have no visiblity into whom is using this function until its too late . Would be really beneficial if as a Promaster we could at least have a reporting function to capture and manage potential occurrences .