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Status Open for voting
Created by Eleanor
Created on May 9, 2022

Stop Process Acknowledgements being required for Expert/Owner transfers

If there could be a button to turn off process acknowledgements for owner/expert changes that would be great.

Example when a person leaves or changes role a Promaster will usually transfer said persons processes to another user. This causes notifications to be sent to various users for such a minor change. It would be good not to have to turn this setting off globally every time someone leaves the organisation just to temporarily stop notifications being sent out.

This thus causes users to ignore such notifications and feel overwhelmed with the amount of acknowledgement notifications they receive.
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  • Kerry Hiki
    Reply
    |
    Sep 7, 2022
    Thanks for the suggestion. I agree that certain scenarios do not require an acknowledgement. This idea is semi-related to the ownership transition idea which separates ownership changes from process content changes.
    We don't have this on our near term roadmap so we'll open this for voting to gather interest from other clients.