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Status Not Planned
Workspace Nintex Automation Cloud (formerly Nintex Workflow Cloud)
Categories Workflow Designer
Created by Guest
Created on Apr 26, 2024

RELATED IDEAS

Option to not send an initial assigned task e-mail

It would be great if you could opt out for sending an initial task mail if you have a lot of people assigned to a task, otherwise a whole department gets overwhelmed by all the task mails. It would be beter if you could assign a task to a certain department mailbox which only receives the mail and every employee from that department can finish the task.

I Also mis a "cc" mail field on the "assigned task action".

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  • Admin
    Kate Huynh
    Reply
    |     May 14, 2024

    Hi Eric,

    Were you able to modify your workflow to suit your needs?

    I'll be closing this ticket for now, but do reach out again if you have any other suggestions or ideas.

  • Guest
    Reply
    |     Apr 29, 2024

    Hi Kate,

    Thank you for your response, really appreciated! I'm very knew to the Automation platform (but an experienced Nintex WF/Forms urser for SP O365). I'm going to test this in the near future. If this works it will save us a lot of issues.

    Met vriendelijke groet,
    Eric-Jan Vermue
    O365 | SharePoint Specialist
    Anthony Fokkerstraat 8, 4462ET Goes
    06 82 63 12 45
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    Dit e-mailbericht is bestemd voor de geadresseerde(n) en kan vertrouwelijk zijn. Gebruik door anderen dan de geadresseerde(n) is verboden. Als dit bericht niet voor u bestemd is, wordt u vriendelijk verzocht dit aan de afzender te melden en het bericht te vernietigen. Stedin Netbeheer B.V. staat geregistreerd bij de Kamer van Koophandel onder nummer 24289101.
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    Van: Nintex Ideas <335f684e94d6933e05d1ed0b-nintex@iad-prod1.mailer.aha.io>
    Verzonden: maandag 29 april 2024 04:54
    Aan: Vermue, EJ (Eric-Jan)
    Onderwerp: You were mentioned in Nintex Ideas

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  • Admin
    Kate Huynh
    Reply
    |     Apr 29, 2024

    Hi @Guest,

    Thanks for reaching out.

    There is a possible solution in disabling the Assignee Authentication:

    • Task is assigned to the Department email address

      • Anyone with the task link can respond to the task

      • Ensure department employees to claim the task (If they are made Business owners of the workflow, they can delegate to themselves)

    This will ensure only the Department email account (and delegated users) will receive the task email.

    Let me know what you think!

    Regards,
    Kate Huynh