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Status Open for voting
Created by Brandi Woodson
Created on Feb 13, 2023

Task Reminder (Number of times to repeat) - Missing Feature from Workflow for Office 365

We are missing functionality that is provided in Nintex Workflow for 365 on task reminders that is not available in NAC task reminders. We are unable to send a specific number of reminders out after task has been sent out.

Our options now are to send one reminder out, and if subsequent reminders are needed, we have to specify the number and unit of time for that number. Which translates to subsequent reminders going out indefinitely until task is completed.


It doesn't ask us the "number of times to repeat" like 365 did so if we only wanted to send 2 subsequent reminders out after the initial reminder, we can't in NAC.

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    Kate Huynh
    Reply
    |
    Apr 17, 2023

    Hi Brandi,

    Thanks for reaching out with this feedback.

    Can you describe what would happen to the task if the assignee still doesn't respond after the 2nd reminder? Would the task be automatically updated with an outcome or escalated?

    Regards,

    Kate

    2 replies