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Status Planned
Categories Workflow Designer
Created by Gavin Adams
Created on Feb 9, 2022

RELATED IDEAS

Add a CC email to the Assign a Task action

In the 'Assign a task' action in Nintex for Office 365 and Flexi task for Nintex for SharePoint there is an option to CC or BCC the task notification email.
Please add CC and BCC to the NWC 'Assign a task' action.

This is important as we migrate from the feature rich Nintex for SharePoint or Office 365 to NWC.
  • Attach files
  • Brandi Woodson
    Reply
    |     Mar 6, 2023

    Is there an ETA for this one? Last update I received was the end of Feb by our success team. I don't see this available yet. Please advise.

  • Brandi Woodson
    Reply
    |     Jan 10, 2023

    Thanks for the prompt feedback and clarification on this one. Greatly appreciated. :)

  • Admin
    Neeti Kulhar
    Reply
    |     Jan 10, 2023

    Yes, that's correct - Assign a Task action is being removed this week. This functionality would be added to the Assign a Task to Multiple Users action in Nintex Automation Cloud.

  • Brandi Woodson
    Reply
    |     Jan 10, 2023
    I thought assign a task action was removed as of 1/1? Will this apply to multi assign task action in cloud as well?
  • Admin
    Neeti Kulhar
    Reply
    |     Jan 10, 2023

    Thank you for your feedback. The Cc/Bcc functionality for task notification is being targeted to be included in the next 3-6 months.

  • Nick W
    Reply
    |     Jan 10, 2023

    +1 to this although ideally there would be an option to assign a task as a "CC" in addition to the email aspect. Further, a task level configuration should be available to determine who can complete the task be this: the primary recipient(s), the CC recipients or both.

  • Brandi Woodson
    Reply
    |     Nov 9, 2022

    So, is this being added? We really need this functionality soon. Most of our users use the task email to follow-up with approvers of a task. They also don't know if the email for the task went through to specific task owners and they get a bit nervous too.

  • Marcus Platt
    Reply
    |     Sep 7, 2022
    Thank you for sharing your feedback, Gavin! I've heard from our sales team similar needs from other organisations, so I have encouraged them to send this request to anyone who needs it. I've spoken to you about a workaround 1:1, but I thought I'd share it here, too. So anyone who has a similar use case has an option to work with, in the absence of a native CC/BCC capability.

    My recommendation is to use a "Run parallel paths" action, with an "Assign a task" action in one branch, and "Send an email" in the other. The email is used as the notification that a task has been assigned, and while it's not a CC or BCC, at least you have communication around the task assignment.

    If you have any feedback about this workaround, let me know. While I understand this could work for some processes, everyone's needs are different. If it doesn't work for you, please expand on why, so our product team has more context about how to integrate this capability natively.