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Because we can't send emails from our own domain, we are unable to see a log of what emails are sent during workflow's instance. We're especially interested in a log of the task emails and their reminders and escalation emails. We can assume they are being sent, but it would be wonderful to see some sort of a a log. Because we can't send from our domain like we can in Power Automate, we often use that tool instead - we can easily look at the mailbox itself to identify what emails were sent as part of a flow. My first inclination is that the log like that would belong under Workflow Tracking?
It would be highly beneficial to incorporate this feature into the Workflow Tracking section. Having the ability to view not only an indicator that an email was sent and its associated metadata, but also the content of the email itself (perhaps accessible via an expandable option to avoid default display), would allow us to reduce the number of email notifications required to facilitate a workflow solution. Additionally, this enhancement provides valuable data that would benefit process monitoring, and internal and external auditing. All of these benefits roll up into tangible offerings to business units or leaders on the value of Nintex solutions.
We agree with both the reasons you suggested.
My Nintex contains most of the information about the lifecycle of the assignments, but not when the person was notified. Without being able to tell when the person was notified, it���s not clear if there is a delay or not.
Another reason is because the workflow designer wants to ensure the reminder email was sent when expected. The reminder is based on a calculation.
Hi @Guest ,
Thanks for recaching out and providing this feedback.
So I can better understand your request, can you provide some more context into why this information would be useful? Are Workflow designers concerned that task assignees are not responding promptly due to design issues, or Business owners checking on the progress of their processes, or some other audience with another need?
Regards,
Kate Huynh