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Status Open for voting
Created by Hugh
Created on Jan 31, 2023

Include process feedback in the reporting API

Please can we include the process feedback reporting functionality within the reporting API. Currently, we have to export and amalgamate manual reports from Process Manager to the data we're extracting through the API. These additional steps could be removed if we had access to those datasets through the API and could query them alongside everything else. We'd like to see the data available for count of process feedback against processes, response times and the verbatim detail too.

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  • Adal Lopez
    Aug 22, 2023

    100% agreed. This functionality would be really useful in reporting open and unresolved feedback attached to processes, ensuring suggestions are promptly addressed and experts/owners are reminded.

    Would also be good to see how many days feedback is unresolved for performance measuring purposes.

  • Guest
    Aug 22, 2023

    This would be great - currently I am drawing the data out manually to use in Power BI.