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Status Open for voting
Workspace Nintex Process Manager (formerly Promapp)
Categories General
Created by Guest
Created on Mar 10, 2021

RELATED IDEAS

Improved wording and explaination in error messages

It would be fantastic if there were a variety of error messages instead of the generic "Whoops that wasn't meant to happen" and "Contact your Promaster" error messages.

Current when users come across those error messages they will contact the Promaster and provide a screenshot, however the message is so vague that it can be incredible difficult for the Promaster to trouble shoot before determining whether it needs to be escalated to Nintex Promapp as a bug. It would be great if the error message included a description of the type of error or a code of some sort etc.
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  • Kerry Hiki
    Reply
    |     Sep 7, 2022
    Thanks for the suggestion. We do aim to have meaningful error messages wherever possible, as a last resort we use this generic error message as a catch-all.
    I do agree that error codes would also help in these situations. We don't have this on our near-term roadmap so we'll monitor interest in this idea for now.