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Status Open for voting
Created by Guest
Created on Oct 18, 2019
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit IDEA-I-3998 Allow risk sign off via the risk register.

Enrich the mitigation sign off notifications Merged

The main complaint I receive from the organisation is the lack of information included in the risk mitigation sign off notifications. When clicking on the notification link, the user only sees the mitigation text - without any context.

In the notification link I suggest to include:
- risk title and description
- mitigation
- involvement

Maybe just point to the relevant dashboard row.
  • Kerry Hiki
    Reply
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    Sep 7, 2022
    Thanks for the suggestion, a bit of context would definitely benefit sign off users. We'll keep an eye on this idea for interest from other customers.
  • Guest
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    Sep 7, 2022
    Completely agree! Current email is very confusing for users.
  • Guest
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    Sep 7, 2022
    The risk control signoff email needs to either include details of the risk it relates to or link the user to the My Risk Dashboard
  • Guest
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    Sep 7, 2022
    This is the one thing my users have issues with this most and would love to see the risk for context.
  • Guest
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    Sep 7, 2022
    Agree that the link in your risk notification emails are terrible/provides no context - leading to a bunch of unnecessary questions from users. As a work around, Iā€™m telling everyone to remove the ā€˜Simpleā€™ at the end of the url i.e. just go to: https://au.promapp.com/SUBDOMAIN/Dashboard/MyRisks