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Status Open for voting
Categories Risk add-on
Created by Guest
Created on Oct 18, 2019

Enrich the mitigation sign off notifications

The main complaint I receive from the organisation is the lack of information included in the risk mitigation sign off notifications. When clicking on the notification link, the user only sees the mitigation text - without any context.

In the notification link I suggest to include:
- risk title and description
- mitigation
- involvement

Maybe just point to the relevant dashboard row.
  • Attach files
  • Kerry Hiki
    Reply
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    Sep 7, 2022
    Thanks for the suggestion, a bit of context would definitely benefit sign off users. We'll keep an eye on this idea for interest from other customers.
  • Guest
    Reply
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    Sep 7, 2022
    Completely agree! Current email is very confusing for users.
  • Guest
    Reply
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    Sep 7, 2022
    The risk control signoff email needs to either include details of the risk it relates to or link the user to the My Risk Dashboard
  • Guest
    Reply
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    Sep 7, 2022
    This is the one thing my users have issues with this most and would love to see the risk for context.
  • Guest
    Reply
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    Sep 7, 2022
    Agree that the link in your risk notification emails are terrible/provides no context - leading to a bunch of unnecessary questions from users. As a work around, Iā€™m telling everyone to remove the ā€˜Simpleā€™ at the end of the url i.e. just go to: https://au.promapp.com/SUBDOMAIN/Dashboard/MyRisks