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The link to a network drive isn't utilised by many, if any, clients. This is an outdated feature and one that should be able to be switched off to stop end-users thinking that this is a workable option.
We educated clients to have their document in a SharePoint or other DMS in the cloud where it is a lot more user friendly and version controlled.
It would be great if this was a configuration setting that was default = OFF
The instructions on the linking also refer to Internet Explorer which is defunct
If you are using Internet Explorer, before you link the document please add the Process Manager url to the trusted sites settings from Tools > Internet Options > Security > Trusted Sites > Sites > Add, restart Internet Explorer and try the linking again