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Status Open for voting
Categories General
Created by Guest
Created on Jan 6, 2022

Add 'Process Writer' field so writers can receive notifications

Our business has process writers that write on behalf of SMEs and Owners. They do not receive notifications when there is feedback provided nor when processes are ready for review. If there was a Process Writer field they would be able to receive notifications and see all feedback sent through for them to action or acknowledge
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  • Kerry Hiki
    Sep 7, 2022
    Thank you for the suggestion. I can see how expanding the scope of users who receive these notifications would be beneficial. We don't have this on our roadmap right now so we'll monitor interest from other clients.
    I suggest for now running the feedback reports and filtering to those groups that the writers are involved in.
  • Srinee
    Sep 7, 2022
    Same in our operational teams...they expand the ability within a team to be able pick up and edit a process beyond the named Expert and Owner.