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Status Not Planned
Categories Workflow Designer
Created by Guest
Created on Oct 3, 2018

Void Docusign

Once a Docusign is sent, we need a way to VOID an open send. This is critical and is available in SpringCM presently. We should have all of the information needed to process this request as we can pull back the Envelope ID from Docusign, and we should be able to hit the Docusign API via the workflow to VOID an existing open envelope.
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  • Kate Huynh
    Sep 7, 2022
    Hi Michael,

    Some quick questions just so I understand your request:

    If a "Void envelope" action did exist, how the action be triggered?

    It is possible to Void an open envelope in your Docusign account itself (by accessing to the Sending account). As an Envelope Recipient, Void is a possible response.
    The Docusign Get signature action does accept "Voided" as an outcome, and provides a separate branch for a Void-specific process.
    Is there a specific scenario you have where this option does not suffice?