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I can see you've raised and also answered the question in our Community forum. Thanks for adding such a detailed solution!
For for the document UR, if you do a build string action then append ?web=1 to the file URL, put that url in your email action etc. This link will then open document using office in the browser rather than a file download.
This behaviour will vary based on file type, etc.
You could also discuss this further on the nintex community forum.