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Created by Bill Newman
Created on Oct 4, 2022

Don't make it look like multiple choice JotBlock options have changed when changing name.

If we change the name of an existing multiple choice JotBlock, the options appear to change. For example - I change the name of a multiple choice JotBlock with Yes and Not options, the No option disappears from the edit JotBlock window. Our users then try to add the missing option back, but are presented with errrors. We discovered that if we just save the JotBlock ignoring the apparent changes to the options, the missing option returns.

This was described to me by Nintex support as expected behavior and that the users need to be trained to just save the JotBlock and ignore the missing option. This is confusing at best to our users and puts the responsibility on us rather than Nintex making this work as it logically should.

Please change the Edit JotBlock window so that if the JotBlock name is changed the options do NOT appear to change when they're not changing.

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