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Status Open for voting
Created by Elizabeth Keenan
Created on Jun 13, 2019

Improvements Module - Disabling of Locations

We use the Improvements Module extensively to report our incidents and complaints. The Location field is of course an important field which determines where the item is sent to and the subsequent workflow. However we have now had the improvements module for about 4 years and our 'Locations' are changing. We cannot remove ones that have been previously used and if we type over ones they are changed historically back through items that are open and even closed. Should there not be an ability to disable location selections?
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  • Jocelyn Wallace
    Reply
    |
    Mar 14, 2024

    We have just done a review of categories and subcategories in some portfolios which has resulted in having to replicate a couple of the portfolios entirely. You don't want categories no longer in use available for selection. Disable would be perfect.

  • Jocelyn Wallace
    Reply
    |
    Mar 5, 2024

    Absolutely agree with this, and the ability to disable sub locations. We use sub locations for individual projects and our list is now over 100 against one location, it is frustrating have to scroll through such a long list of old jobs when reporting an incident.