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Status Not Planned
Categories General
Created by Guest
Created on Jul 15, 2019

Additional Email Capabilities

This will include some that have already been mentioned.
Essentially my suggestion is to add additional capabilities for emails in Promapp, please see below:
1. Ability to edit system generated emails (e.g. Process Approval Submitted) - This will allow us the ability to better tweak the language to suit our users and also ability to include resources in our emails (our current work around is including these resources in the email signature)

2. Ability to configure timing of initial emails sent from system for reviews (idea already posted here)

3. Ability to enable and configure the timing and number of reminder emails. For example, an approval email is sent, then after x number of days another approval email (reminder) is sent and continues to be sent for y number of times.

4. Ability to manually trigger a system generated email. For example, if an email was sent out to the approver to approve a process but if they do not action the email, the ability to manually trigger this approval email again will be ideal.

5. Email log on Promapp to view what emails (auto system generated, reminders, manually triggered emails) have been sent out

6. Ability to configure the 'send as' email
  • ADMIN RESPONSE
    Sep 7, 2022
    Thank you very much for posting your feedback on Additional Email Capabilities. At this time, we will not be adding this request to the near-term backlog, as we are focused on improving our search and process variation capabilities and delivering sequential approvals. However, we reevaluate requests every quarter and will reach out if priorities change. Please keep the feedback coming as it is critical for our longer-term planning.
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