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Status Not Planned
Categories General
Created by Guest
Created on Oct 10, 2019

Remove feedback appearing on [My Dashboard] for linked Stakeholders

Currently every process owner/expert with a linked process is notified when a process gets feedback. However they are not the owner/expert for the affected process and do not have responsibility to respond to the feedback. It clutters up the dashboard and can result in owners/experts not looking at their dashboard (press [Seen It] for all) properly with white noise from related processes.
  • ADMIN RESPONSE
    Sep 7, 2022
    Thank you very much for posting your feedback. At this time, we will not be adding this request to the near-term backlog, as we are focused on improving our search and process variation capabilities and delivering sequential approvals. However, we reevaluate requests every quarter and will reach out if priorities change. Please keep the feedback coming as it is critical for our longer-term planning.
  • Attach files
  • Kerry Hiki
    Reply
    |
    Sep 7, 2022
    Thanks for the feedback. We'll open this for voting and gauge interest in this change.
  • Guest
    Reply
    |
    Sep 7, 2022
    This is a good idea, as some processes are linked many times across the platform meaning the poor unfortunately Process Owners/Experts receive notifications for all this feedback they do not have the responsibility to look into and frankly is irrelevant to them as it is outside their scope.

    It actually masks which feedback is directly relevant to them and that they need to respond to, which is a really poor user experience.