Allow PO/PE to respond to feedback by replying to email directly, instead of having to go into Promapp site

Currently the system automatically emails Process Owners and Process Experts when a piece of feedback is received against a process.

It would be much easier for the users to respond to feedback if they did not need to open up Promapp and if instead, the user replied to the automated email with their response. Similar to how Nintex Cases work, if support email you and you reply back to the email the response is automatically logged the case without you having to go into Customer Central.