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Status Open for voting
Categories General
Created by Guest
Created on Jul 27, 2020

Disable Autocomplete on Promapp

Not really a feature but more highlighting a current issue we are experiencing (but was asked to post it here by Nintex Support).

Currently Promapp has Autocomplete enabled on the site, so whenever a user tries to create a new process the 'Process Owner' and 'Process Expert' fields are both mapped to 'name' for autocomplete.
If the user ends up clicking their name when autocomplete is shown, this causes Promapp not registereing the user as it was entered as plain text.

This is something we come across every single training session we hold (as part of the training session we have the users create a process). The temporary workaround is to type the last name first which won't trigger the autocomplete. The more permanent (though not ideal) workaround is to ask users to disable their autocomplete on the browser.

This may not be as big of a problem if the organisation only has a handful of process editors. However for our organisation, we upskill every process owner and expert so that they are able to write a process, so we have a lot more users creating processes on a regular basis (currently we have 200+ users that are trained).

Disabling Autocomplete on a website from the developer's end is possible. Here is one (of many) articles outlining how it could be done:
https://developer.mozilla.org/en-US/docs/Web/Security/Securing_your_site/Turning_off_form_autocompletion
  • Attach files
  • Kerry Hiki
    Reply
    |
    Sep 7, 2022
    Thank you for the suggestion and developer article. This isn't on our roadmap right now, but we'll gauge interest from other clients on this issue.
  • Henrietta Farr
    Reply
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    Sep 7, 2022
    The same thing comes up when I'm running training sessions. It happens so often that I've put it in a newsletter to try and stop getting support requests as to why users can't create processes.