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Status Open for voting
Categories Improvement add-on
Created by Guest
Created on Feb 1, 2021

Enable dashboard notifications & emails when an incident owner is changed

Please see all details in the word attachment including our business workflow. I have had a call with Tanzim as it was initially thought there is a workaround for this but there is not.
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  • Kerry Hiki
    Sep 7, 2022
    Thank you for the suggestion. I agree that this would be greatly beneficial for when items are reassigned. This isn't on our current roadmap, however we'll monitor voting on this idea from other clients.