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Status Completed
Categories General
Created by Guest
Created on Feb 18, 2021

Minimode links -subprocess 'access denied' message improvement

Currently, when a process with subprocesses linked is shared via a minimode the user receives a message stating they don't have the right permissions and they should contact the Promaster.
This generates unnecessary traffic as the user needs to either login to Promapp OR contact the person who shared the link in case they don't have a Promapp account.
The current message causes confusion which is especially painful when using minimode links in broadcast communication.
  • Attach files
  • Kerry Hiki
    Sep 7, 2022
    Thanks for reaching out. This may be due to the setting Enable viewing of underlying processes (Click through) being off. If this is on then users can navigate to linked processes. There is also the setting Minimode links to restricted processes require login - if this is on and the process is in a restricted group, users will be shown this message also.