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Status Open for voting
Categories Improvement add-on
Created by Joanna Crighton
Created on Jan 12, 2022

Ability to have fields in Improvements Module that allows you to complete on closure

In the Improvements module you are able to make fields mandatory on reporting or assigning. It would be great to have fields that are mandatory to be completed at close out. We have certain fields that would be great for monitoring purposes for example if our customer complaints were substantiated or not this field needs to be completed at close out and also a final cost for the improvement or customer complaint needs to be completed at the final close out. So if there is a prompt prior to close out that ensures it has been filled in prior to close out the improvement.
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  • Elizabeth Keenan
    Oct 28, 2022

    This would be ideal for us too - a final identification of the root cause being cited before closeout.

  • Kerry Hiki
    Sep 7, 2022
    Thank you for the suggestion. We don't have this on our roadmap right now so we'll monitor interest from other clients.