Nintex Ideas

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Status Completed
Workspace Nintex Automation Cloud (formerly Nintex Workflow Cloud)
Categories Connectors
Created by Guest
Created on Mar 14, 2019

RELATED IDEAS

Please improve Help and support requests

I can't connect to my Azure AD. Neither can I connect to Nintex app studio. What's worse I have no way of submitting a ticket to Nintex for help. Nor is there anything on these issues in your documentation. Every help takes me to a sales page to request a demo in Nintex.
Here's an idea,.. make it easy to submit a ticket or update your documentation or create a help feature similar to what's in O365 Nintex.
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  • Guest
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    |     Sep 7, 2022
    Hello Mathew,

    You can submit a support request to the Nintex Customer support team at:

    https://customer.nintex.com
    or
    support@nintex.com

    I would be happy to speak with you about this directly if you'd prefer. Please send me an email to connect: scott.pahl@nintex.com

    As for the idea, I agree with allowing users to submit support cases directly via NWC. I see this has already gotten a vote! The product management team monitors this and will communicate through user voice on features being implemented in the future. Thank you for your input.

    Scott Pahl | Customer Support Manager