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Status Reported as bug
Categories Connectors
Created by Guest
Created on Jan 19, 2022

Connector Bug: Smartsheet - Update a Row

Hi team!

I'm working to implement changes to use the new updates to the Smartsheet API and noticed a bug with the Update a Row action.

My workflow adds a row to Smartsheet based on some form values. Later in the workflow I wanted to update that row so I am using a Update a Row action item. Generally it works great, with one issue. When I type in a new value for a cell and then delete it, leaving that part of the configuration window blank, my original value gets deleted from Smartsheet rather than not being updated at all.

If my team isn't incredibly careful this could easily get us into trouble by accidentally deleting information from our Smartsheet database. I'd love to see a patch for it.

    Sep 7, 2022
    Hi Tessa,

    Interesting issue. I need to check if this was intended behaviour or not. In the meantime, can i ask you to report this via our support system?
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  • Guest
    Sep 7, 2022
    Sure thing. I'll submit a ticket with the support team. Thanks for the quick response!