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Hi Rick,
Yes, tasks cannot be delegated in Instances. For instance, if an email address was entered incorrectly. If there is a way to do that in Instances, please share that with me.
Regards,
Dirk Dunnam | Operations Manager | [NS_emailLogo] | O: 469-330-3602 | M: 972-741-7190 | www.netscout.com
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Thanks for the feedback.. Workflow and Global admins already have access to instances, is there something specific in workflow tracking that they can't access in the Workflow section?