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Status Already Exists
Categories Workflow Designer
Created by Guest
Created on Jun 13, 2023

Upgrade Completion Rules for assigning a task to multiple users

I find the completion rules for assigning a task to multiple users restricting. In case all assignees must respond, the workflow itself will always determine the outcome based on the majority outcome:

“When all assignees have responded, the workflow will proceed using the outcome with the majority of responses. In the case of a tie, the majority outcome with the first response is used.”

This frustrates me.

Some examples:

  • If I assign an approval task to 20 assignees to Approve/Decline a request and one assignee declines, I want to be to determine the task outcome. Now it will always be Approved

  • If I assign an approval task to 20 assignees to Approve/Decline a request and 15 assignees decline and 5 approve, the task outcome will always be Declined. But who determined that I needed a majority to approve the request? That is our internal evaluation.

I am forced to create a work around for both task outcomes by looping trough the task outcomes and determining the follow-up tasks based on that.

My suggestion is to move away from the majority approval. Please give me an option to specify how many [task outcomes] are necessary for which outcome. This can be one, regardless of other responses.

  • Attach files
  • Admin
    Kate Huynh
    Mar 13, 2024

    Hi Christianu,

    I'll be closing this ticket out, as the above configurations appear to support the scenarios you are trying to solve.

    Please do let me know if these do not suffice, and I will reopen the ticket to work through it with you.


    Kate Huynh

  • Admin
    Kate Huynh
    Jun 13, 2023


    Thanks for reaching out.

    Assign a task to multiple users does offer the below "Completion rules":


    where the Required percentage can be any number.

    Does this configuration help achieve more of your Task based scenarios?