Have the possibility to update a Sharepoint item if it already exists, or create it if it does not.

Have the possibility to update a Sharepoint item if it already exists, or create it if it does not. 2 Ideas: 1. The "Retrieve an item" action could indicate whether the item already exists or not using an output variable. Then, we could use the "Create an Item" or "Update Items" actions depending on the result. 2. The "Update Items" action can have a checkbox that allows creating the item if it does not exist.

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Kate Huynh

Mar 18, 2026
Hi Sophie,
Thanks for reaching out and apologies for the delay in responding!
"Retrieve an item" action is intended for items that already exist, where its ID is known.
You could achieve what you're after in a few ways using a series of actions; some examples:
1. Query a list
2. Branch by condition (When Number of items returned from Query a list is = 0, then)
  1. Yes - Create an item
  2. No - Update an item
OR
1. Query a list
2. Run if true (If Number of items returned from Query a list is > 0, then)
  1. Update an item
3. Run if true (If Number of items returned from Query a list is = 0, then)
  1. Create an item
Hope this helps!
I'll be closing this ticket for now, but please to let me know if there's anything else that the above options do not solve for.
Alternatively, reach out to your Account Owner or Customer Success Manager who can help you work through these types of hurdles.
Regards,
Kate
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Have the possibility to update a Sharepoint item if it already exists, or create it if it does not.