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Status Open for voting
Workspace Nintex Workflow (formerly Nintex Automation Cloud)
Categories Workflow Designer
Created by Russ Hancock
Created on Apr 9, 2025

RELATED IDEAS

Query User Profile - Inactive/missing users

Currently the Query User Profile action errors and stops the workflow when the input filter user email either doesn't exist OR the user is InActive.

Request is for the Action to simply return 0 records, rather than error and stop the process dead.

Seems like this issue fault but support insist this is an enhancement request : Ref support ticket : 00692617

  • Attach files
  • Travis Merrill
    May 9, 2025

    Yes, instead of failing, either return a value that can be used to handle the error, or modify control to have an error handling path out of control


    Reply
  • Russ Hancock
    May 9, 2025

    Thanks for opening this to votes, I hope it is not solely reliant on people have the same issue I've experienced and finding this to vote it up!!!

    Really seems like a fault that it can't handle not finding a valid user, and therefore stopping the whole process.

    1 reply
  • Admin
    Leigh Burke
    May 9, 2025

    Thank you very much for posting your feedback for our review. We will now open this idea up for voting.

    Reply