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Status Not Planned
Created by Niklas Grethler
Created on Oct 5, 2023

Long Term Delegation like OnPrem

When migrating from OnPrem to Automation Cloud one particular important feature that is missing, is the ability to create Long Term Delegation Rules for when employees are on leave and cannot delegete their tasks. Having admins doing all the delegations is not practical and making every assignee a BusinessOwner doesn't sound right.

As a feature for Automation Cloud it would be extreme useful, if you could set up a delegation rule to another person for a fixed time period. In addition it would be great, if you could also create the delegation rule either for all workflows or on a per workflow basis.

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  • Admin
    Kate Huynh
    Oct 6, 2023

    Thank you very much for posting your feedback on Assign a Task to Multiple Users. At this time, we will not be moving this request to the near-term backlog, as we are focused on other critical initiatives. However, we reevaluate requests every quarter, so please keep the feedback coming as it is critical for our longer-term planning.