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Categories Workflow
Created by Nicolaas Swart
Created on Feb 28, 2024

Go To Activity functions incorrectly in a Merge step

If a Go To Activity is performed on a workflow after it passes a Merge step, when it reaches the Merge step again it does not continue if the other path(s) have previously been completed.

When running an instance of this Workflow, and you're using the Go To Activity to skip the Timer Activity on the left, the workflow does not complete successfully this is currently by design.

We are getting cases logged for a better workaround where a Go To Activity is required.

Customers don't get any warning and workflows are completed if this is done.

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