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Categories Other
Created by Guest
Created on Feb 1, 2024

K2 License Expiry Alerts

We would like to request for an expansion in the K2 License Expiry notification period,
So that expiry the alerts would be received much earlier:

We would therefore like to suggest:

1) An automated email alert notification to both the JSE (include all JSE contacts as loaded on the account) and the Nintex account manager at least 7 working days prior to the license expiry date.

2) Visibility of the expired license on the portal.

(On Monday morning when we logged into the portal the production licenses were not visible)

3) An automated visible banner on the K2 management console Dashboard page that shows at least 30 business days prior to a license being set to expire.

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