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Categories Workflow
Created by Peter Yao
Created on Jan 31, 2023

Process level escalation function

Request for a process level escalation function so we can send the email or call SmartObject, GotoActivity, or Terminate the workitem. This is for long running process. The escalation might be 1 year away.

There is deadline per stage but if the process has many stages it's a pain to have to implement it in each stage.

There is also a parallel route timer solution by another dev but the timer route would go away with a GotoActivity.

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