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Status Not Planned
Workspace K2 Cloud
Categories Other
Created by Guest
Created on Dec 20, 2021

Bounce tasks along Out of Office

At present, if a task recipient is out of office, it will redirect to the delegate selected by the recipient. If the delegate is also out of office, the task does not move to the next delegate and is potentially missed. Can tasks "bounce" along delegates until eventually hitting one that is not out of office?
  • ADMIN RESPONSE
    Sep 8, 2022
    Thank you for your feedback. There are no plans to add functionality to the existing out of office/delegation behavior. However, we reevaluate requests periodically and may reach out if priorities change. Thanks for your input!
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