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Created by Guest
Created on Jul 29, 2022

Lightning email issue: "Recipient Not Found". Drawloop DocGen requires both contact/lead read ability for the Lightning Email Package to sea

Email issue in Lightning: "Recipient Not Found".
Drawloop DocGen requires both Contact/Lead for the Lightning Email Package to search. Users whose Salesforce license is ‘Salesforce Platform’ do not have access to Lead. it needs to default ‘Recipient’ to Contact just like it does in Classic.
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  • Guest
    Sep 8, 2022
    This is a major issue for my org as well, DocGen also previously avoided this issue in prior versions. Where my Users could successfully run and send DDP packages, now they encounter the "Recipient Not Found" error, as well as any 'Additional To', 'CC', and 'BCC' addresses, becomes null on the Task: Send an Email page.